Evaluating and improving e-mental health services

Published: October 22, 2021

To ensure high-quality care, and to plan for longer-term implementation of e-mental health services for children and youth, agencies are encouraged to evaluate current virtual care offerings. Understanding what has worked well, challenges and how these have been addressed will enable the sector, post-pandemic, to take deliberate steps to adding virtual care options to their suite of mental health services for families. This document presents guidelines to help agencies evaluate the virtual care services they provide.