Levels of care quality standard
A consistent approach to matching young people to the right level of care at the right time
Levels of care quality standard
Everyone has unique strengths, challenges, and goals
A Levels of care approach matches children, young people, and families with the right level of support based on their current needs. Levels of care range from less intensive to more intensive supports. As needs change, the level of care can change too.
The Levels of care quality standard supports organizations in developing, implementing, and sustaining levels of care models so children, young people, and caregivers can access the right level of care at the right time.
Did you know?
Work on this quality standard began in 2023.
Young people, caregivers, service providers, researchers, topic experts, and system leaders from across Ontario helped shape the standard and the guidance it provides today.
The pillars of high-quality levels of care
These pillars describe the core elements that support high-quality, needs-based levels of care in practice.
Pillar 1: Building blocks
Pillar 2: Creating levels of care
Pillar 3: Levels of care pathways
Pillar 4: Sustaining levels of care
This standard was built with and for the people it will impact most. Service providers, agency leaders, and young people, families, and caregivers with lived or living expertise shared their insights, challenges, and hopes for a stronger, more responsive system.
— Poppy DesClouds, Manager of Research and Standards.
Resources and implementation supports
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Plan and implement
