Quality improvement and standards

Strengthening mental health, substance use health, and addictions services and outcomes for children, young people, and families across Ontario.

Quality improvement

We support organizations to strengthen services, reduce barriers, and improve outcomes through proven quality improvement approaches, practical tools, and learning opportunities.

Quality standards

We develop evidence-informed quality standards that provide a shared foundation to guide service design, delivery, and improvement across Ontario’s child and youth mental health and addictions sector.

One shared goal:

strengthening quality of services for children and young people in Ontario

Quality standards help define what high-quality care looks like. Quality improvement helps organizations put those ideas into practice. Together, they support continuous improvement and strengthen Ontario’s child and youth mental health and addictions sector.

How we develop quality standards

Our standard development process is based on a rigorous review of other organizations’ approaches, combined with our own sector-specific methodology rooted in meaningful engagement, implementation science, and evaluation.

Every quality standard is co-developed with a Quality Standard Advisory Committee (QSAC) and refined through consultation and a public feedback period to ensure it is practical, relevant, and responsive to real-world needs. 

The QSAC brings together clinicians, researchers, sector leaders, and people with lived and living experience to help shape the standard from start to finish.

Learn more about our standard development process

Our quality standards

Levels of care

Supports agencies in developing, implementing, and sustaining levels of care models.

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Live in treatment

Establishes a framework to guide the delivery of high-quality, intensive care in Ontario.

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Family engagement

A guide to engage families and caregivers as active decision makers in mental health care.

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Youth engagement

Empowers young people to be valuable partners in system-level change and make decisions that impact them.

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Quest

quality improvement program

Quest is our quality improvement cohort program tailored to the child and youth mental health and addictions sector. We provide Lean Six Sigma training, coaching, and peer learning to help organizations lead improvement projects focused on system-level priorities.

Discover Quest →