Quest

A quality improvement program

Building quality improvement capacity across Ontario’s child and youth mental health and addictions sector.

How Quest works

Participating agencies work on improvement projects that strengthen processes, care pathways, and service experiences using Lean Six Sigma methods and practical quality improvement (QI) tools.

Community of practice

Access to peer learning and working groups focused on system-level quality improvement topics.

QI capacity building

Strengthen quality improvement knowledge and support continuous learning across teams.

Coaching and support

Facilitated coaching throughout your QI journey using Lean Six Sigma Methodology.

What we are grateful for [about Quest] is all the quality improvement tools that we can take with us and move forward to other projects with higher efficiency.

— Keystone Child, Youth & Family Services Project team

Quest cohort 5

Applications for Quest cohort 5 are now closed.

Stay tuned for the announcement of our next cohort’s registration period.

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A team workshop is in session

Quality improvement resources

Eight wastes

DMAIC methodology

Quality improvement frameworks

5W2H approach

A3 quality improvement tool

Focus areas from our 2024–25 cohort

Improving access and pathways

Projects focused on improving access to services, strengthening intake processes, and redesigning care pathways.

Strengthening clinical practice

Initiatives supporting clinical supervision, evidence-informed care, and standardized quality improvement practices.

Enhancing systems and evaluation

Projects aimed at improving organizational systems, data collection, monitoring, and continuous evaluation.

Learn more about our latest cohort →