Evaluation report: Transition to virtual care

Published: February 1, 2023

Early in the pandemic, as agencies throughout the province shifted to deliver care using a range of technologies, we set out on an evaluation project with Children’s Mental Health Ontario to learn about the process of implementing virtual care and the impacts on clients and service providers. Our goal was to understand what worked well and identify areas for improvement to help service providers continue to add or improve virtual mental health service options for the children, young people and families they serve.