Quality guideline for virtual walk-in services

Published: February 2, 2023

At the beginning of 2020, we assembled an advisory committee of experts to co-develop a quality guideline for virtual walk-in services in the child and youth mental health sector. The arrival of the pandemic made this work much timelier as research limitations and the rapid transition to virtual care made it challenging to plan and implement evidence-based practices and policies as quickly as they were needed. Rooted in implementation science, the guideline discusses key implementation drivers, and provides both a checklist of key steps and considerations and a list of recommended further readings.